Privacy Policy
1. Introduction
Zurvo Inc. (“we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
2. Information We Collect
Information You Provide
- Account Info: Name, email, password, company name
- Business Info: Website URL, business description
- Payment Info: Credit card details (processed by Stripe)
- Knowledge Base: Content you provide to train your chatbot
Automatically Collected
- Usage data, device info, cookies, log data
From Your Chatbot Users
- Conversation data, lead information, session data
3. How We Use Your Information
To provide and improve the Service, process transactions, train AI chatbots, send updates, analyze usage, and comply with legal obligations.
4. Information Sharing
We may share with service providers, in business transfers, when required by law, or with your consent. We do not sell your personal information.
5. Data Security
We implement encryption (TLS/SSL, AES-256), access controls, regular audits, and incident response procedures.
6. Your Rights
You may have rights to access, correction, deletion, portability, and objection. Contact privacy@zurvo.ai to exercise these rights.
7. California Privacy (CCPA)
California residents have additional rights. We do not sell personal information.
8. Children’s Privacy
Our Service is not intended for children under 13.
9. Cookies
See our Cookie Policy for details.
10. Changes
We may update this policy and will post changes with an updated date.
11. Contact
Questions? Contact privacy@zurvo.ai